The COVID-19 pandemic increased digital adoption worldwide, as people sought alternative ways to address daily needs without face-to-face contact. Results from the latest Global Findex survey offer insights into how digitalization of payments contributed to increases in financial inclusion. In this Policy Research Talk on November 15, 2022, World Bank Lead Economist and Global Findex founder Leora Klapper discussed the latest Global Findex findings, including increases in account ownership achieved over the past decade, how technology has expanded access to financial services, the opportunities to close the remaining gaps, and the areas that countries need to focus on moving ahead.
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